Generate System Health Reports

The System Health Reports let self-hosted customers monitor their server's performance. The reports show information about the performance and use of system resources, both graphically in a chart and numerically in a list.

  • The Browser Report displays information about the browsers through which users access Destiny.
  • The Bandwidth Report displays the amount of data the server is sending and receiving.
  • The Request/Response Report displays the number of requests your server receives and how quickly it responds.
  • The Server Uptime Report displays the amount of your server's uptime and downtime.

To access the reports:

  1. Log in as a Destiny Administrator or Super Administrator.
  2. Select Setup > Reports sub-tab.
  3. Click Run Report.
  4. Select a Report Type.

Browser Report

The Browser Report shows browsers that Destiny patrons are using.

The browser list can include any version of Chrome, Internet Explorer®, Firefox®, or Safari™. It includes only those versions actually used. Any other browsers used appear as Other.

  1. Select a Date Range.
  2. To refresh the statistics, click Update.

A pie chart displays a comparison of the numbers of browsers. Beneath the chart are the actual numbers and percentages for each browser version.

To view the percentage for a section, hover your cursor over that section.

Bandwidth Report

The Bandwidth Report shows the amount of your bandwidth that Destiny uses for all requests and responses, by bytes received and sent.

  1. Next to Date, select a date and time span:
    • Click the calendar icon for a calendar.
    • To step through the days, click the arrows on either side of the Date field.
  2. To refresh the statistics, click Update Report.

Each bar in the chart represents the number of bytes sent or received in a single time interval. The default interval is 10 minutes.

  • To view the time interval and bytes sent or received for each bar, hover your cursor over that bar.
  • To zoom in, shorten the time span to the hours or minutes of interest, and then click Update Report.
    The minimum report duration is 10 minutes.

Request/Response Report

The Request/Response Report displays the number of requests the server receives, and the server's average or median response time. The response time includes server response time and the time for the connection from socket-to-socket.

  1. Next to Request Type, select from the following:
    • Admin: Traffic includes report generation, patron record maintenance, and, for Textbook Manager, class maintenance.
    • Catalog: Traffic includes the students' searches for materials and the staff's maintenance of materials records.
    • Circulation: Traffic is primarily transactions between patrons and materials (for example, checkins and checkouts).
    • Static Content: Traffic includes the transmission of content such as images, sounds, documents, and other files that do not need to be dynamically generated. Many of these are cached by the browser and have expiration dates.

      Note: A spike in requests may occur after a school break.

  2. Next to Show, select either:
    • Average Response Time: Mean
    • Median Response Time: Mid-point value
  3. To see how much variation there is from the response time, select the Include Standard Deviation checkbox.
    A wide standard deviation indicates that the response times vary quite a bit from the average; a narrow standard deviation indicates that they are clustered closely around the average.
  4. Next to Date, select the date and a time range:
    • Click the calendar icon for a calendar.
    • To step through the days, click the arrows on either side of the Date field.

    Note: The minimum report duration is 10 minutes.

  5. To refresh the information, click Update Report.

To zoom in, shorten the time span to the hours or minutes of interest, and then click Update Report.

Server Uptime Report

The Server Uptime Report shows the total uptime of the server in a selected month.

  1. Select Month from any of the last 12.
  2. To refresh the information, click Update Report.

A pie chart displays a comparison between the uptime and the downtime. A bar chart breaks down the downtime by hour each day.

To display the number of minutes down, hover your cursor over a partially-down cell.